Privacy Policy
Cioccolateriaveneziana.com collects certain Personal Data from its Users in order to give them a better browsing experience and useful recommendations on the products that interest them most.
To ensure the best possible transparency, in compliance with the new European GDPR regulation, below you will find precise information on all the activities involved in collecting and using your data.
We have always tried to give our users the best, and to guarantee them maximum security, so SIL di Mengo & C. s.n.c. does not disclose, sell, or allow third-party entities not aimed at improving the user experience to access our customers’ personal data.
Personal data collected for the following purposes and using the following services:
Content commenting
Directly managed comment system
Personal Data: surname, Cookies, Usage Data, email, first name, phone number, website, and username
Contacting the User
Contact form
Personal Data: postal code, city, Tax Code, surname, email, User ID, address, country, first name, phone number, VAT number, province, company name, gender, business sector, website, state, and various types of Data
Contact by phone
Personal Data: phone number
Mailing list or newsletter
Personal Data: postal code, city, surname, Cookies, Usage Data, email, address, country, first name, phone number, profession, province, company name, gender, website, and state
Managing contacts and sending messages
GetResponse
Personal Data: email
RSS feed management
Feedburner
Personal Data: Cookies and Usage Data
FeedPress
Personal Data: Usage Data
Payment management
Gestpay Banca Sella and PayPal
Personal Data: various types of Data as specified by the service’s privacy policy
Tag management
Google Tag Manager
Personal Data: Cookies and Usage Data
Heat mapping and session recording
Inspectlet
Personal Data: Cookies and Usage Data
Hotjar Heat Maps & Recordings
Personal Data: Cookies, Usage Data, and various types of Data as specified by the service’s privacy policy
Backend hosting and infrastructure
OVH
Personal Data: various types of Data as specified by the service’s privacy policy
Interaction with live chat platforms
Zopim Widget
Personal Data: Cookies, Data communicated while using the service, and Usage Data
Zendesk Chat
Personal Data: surname, Cookies, Data communicated while using the service, Usage Data, email, address, country, first name, phone number, and company name
Interaction with social networks and external platforms
Facebook Like button and social widgets, Twitter Tweet button and social widgets, Pinterest “Pin it” button and social widgets, LinkedIn button and social widgets, StumbleUpon button and social widgets, Tumblr button and social widgets, and Shareaholic
Personal Data: Cookies and Usage Data
YouTube button and social widgets
Personal Data: Usage Data
Infrastructure monitoring
Uptime Robot
Personal Data: various types of Data as specified by the service’s privacy policy
SPAM protection
Akismet
Personal Data: various types of Data as specified by the service’s privacy policy
Google reCAPTCHA
Personal Data: Cookies and Usage Data
Registration and authentication
Facebook Authentication and WordPress.com Single Sign On
Personal Data: various types of Data as specified by the service’s privacy policy
Direct registration
Personal Data: budget, postal code, city, Tax Code, surname, date of birth, email, User ID, image, profile picture, address, billing address, shipping address, language, country, first name, house number, phone number, VAT number, password, province, company name, workplace, state, username, and various types of Data
Remarketing and behavioral targeting
Facebook Custom Audience
Personal Data: Cookies and email
Facebook Remarketing and Remarketing with Google Analytics for display advertising
Personal Data: Cookies and Usage Data
Backup storage and management
Amazon Glacier
Personal Data: various types of Data as specified by the service’s privacy policy
Platform and hosting services
WordPress.com
Personal Data: various types of Data as specified by the service’s privacy policy
Statistics
Google Analytics with anonymized IP, Google Analytics, Hotjar Form Analysis & Conversion Funnels, Facebook Ads conversion tracking, Google AdWords conversion tracking, and WordPress Stats
Personal Data: Cookies and Usage Data
Content and feature performance testing (A/B testing)
Google Website Optimizer
Personal Data: Cookies and Usage Data
Displaying content from external platforms
YouTube Video Widget, Instagram Widget, Google Site Search, and Google Maps Widget
Personal Data: Cookies and Usage Data
Google Fonts
Personal Data: Usage Data and various types of Data as specified by the service’s privacy policy
YouTube Video Widget without cookies
Personal Data: Usage Data
Further information about Personal Data
Sale of goods and services online
The Personal Data collected are used to provide services to the User or to sell products, including payment and delivery where applicable. The Personal Data collected to complete the payment may include those relating to the credit card, the bank account used for the transfer, or other payment methods provided. The payment data collected by this Website depend on the payment system used.
Push notifications
This Website may send push notifications to the User.
Analysis of User Data and forecasting (“profiling”)
The Data Controller may process usage data collected through this Website to create or update user profiles. This type of processing allows the Data Controller to assess the User’s choices, preferences, and behavior for the purposes specified in the relevant sections of this document.
User profiles may also be created using automated tools, such as algorithms, which may also be provided by third parties. For further information on profiling activities, the User can refer to the relevant sections of this document.
The User has the right, at any time, to object to such profiling activity. To find out more about the User’s rights and how to exercise them, the User can refer to the section of this document dealing with Users’ rights.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to this site, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, several cookies will be set to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username, which they cannot change). Website administrators can also see and edit this information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file with the personal data we hold about you, including any data you provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To read the full privacy policy click here.
Contact information
Data Controller
SIL di Mengo & C. s.n.c. Via Chiesanuova, 91 – 30027 San Donà di Piave (VE) VAT No.: IT01989980279
Data Controller’s email address: info@cioccolateriaveneziana.it
Last updated: 24 May 2018
